Terms & Conditions

Acceptance of Terms

By accessing or using PROTEINOUS services, you agree to abide by these terms and conditions. If you do not agree, please refrain from using our platform.

Product Information

While we strive to provide accurate product details, we do not guarantee the completeness or accuracy of information. Product images are for illustrative purposes only.

Order Placement

Orders are subject to product availability. PROTEINOUS reserves the right to limit or refuse orders. Your order is confirmed once payment is successfully processed.

Pricing and Payment

Prices are listed in the local currency and may be subject to change without notice. Payment is due upon order placement. We accept various payment methods; however, the availability may vary.

Delivery

Our delivery services are available in specified areas. The delivery schedule will be communicated during the order process. Ensure accurate delivery information to avoid delays.

Product Quality and Freshness

PROTEINOUS is committed to delivering fresh and high-quality products. In the rare instance of dissatisfaction, contact our customer support within 24 hours for resolution.

Cancellation and Refund

You may cancel an order before it is dispatched. Refund eligibility is subject to the cancellation policy outlined on our website. Refunds will be processed using any of the payment methods.

Privacy Policy

Your privacy is important to us. PROTEINOUS collects and processes personal data in accordance with our Privacy Policy. By using our services, you consent to the data practices described therein.

Account Security

You are responsible for maintaining the confidentiality of your account information and password. Notify us immediately of any unauthorized use of your account.

Limitation of Liability

PROTEINOUS is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or products.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising shall be resolved in the local court.

Changes to Terms

PROTEINOUS reserves the right to modify these terms and conditions at any time. Updated terms will be effective upon posting on our website.

 

By continuing to use PROTEINOUS services, you acknowledge and agree to these terms and conditions. If you have questions or concerns, please contact our customer support.